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Parloa AI Agent Management Platform
AI agents that turn customer conversations into lasting loyalty
The future of customer experience is both personal and powerful. And we’re making it happen.
Trusted by leading brands
A new standard for customer experience
Our AI agents can handle millions of conversations at unparalleled speed and precision.
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See faster resolutions and higher engagement
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Develop meaningful relationships that deepen over time
Solutions for every industry, every use case
Whether it’s scheduling, refunds, or recommendations, our platform is built for high-volume, high-stakes environments.
Financial services
Handle ID checks, card issues, and claims—securely and at scale.
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Utilities
Automate high-volume outages and billing questions, without the wait times.
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Information technology
Resolve tickets, reset passwords, and support users 24/7.
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eCommerce & retail
Manage orders, returns, and product questions quickly and effortlessly.
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Healthcare
Streamline appointment bookings, prescription refills, and patient support.
Media & entertainment
Keep fans engaged across multiple support channels.
Engineered for reliability
Parloa powers customer conversations for some of the world’s most recognizable brands.
Our platform orchestrates the full AI agent lifecycle, so you can get to value faster, with more confidence.
Design intelligent AI agents across channels
Design intelligent AI agents across channels with flexible skills and integrations.
Test with real scenarios before launch
Test with real scenarios before launch using built-in simulation and QA tooling.
Scale globally across voice, chat, and languages
Scale globally across voice, chat, and languages—without slowing down.
See it in action
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Committed to security, privacy and compliance — ISO 27001:2022, ISO 17442:2020, SOC 2 Type 1, SOC 2 Type 2, PCI DSS, HIPAA, DORA
Proven results, lasting impact
BarmeniaGothaer, Germany's leading insurance provider, personalizes millions of customer calls with AI agent "Mina."
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