Engineering perspectives

What our team is thinking about before it becomes code, research, or product.

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Insights
How we built Parloa's model evaluation system

Parloa's AMP Dojo System allows scalable and reproducible experimentation and testing of different components of Parloa’s product.

Robiert Luque Pérez

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Insights
Red teaming conversational AI agents: How Parloa stress tests production deployments

Learn about red teaming, the testing methodology with an attack taxonomy, evaluation pipeline, and deliverables that bring secure conversational AI to all customers.

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Insights
The caller’s register: Why language habits outlast the technology that created them

Parloa's agent architect explains how IVR systems have designed a certain linguistic register that voice AI systems need to transform through trust-building experiences.

Larissa Specht

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Insights
Scaling Parloa: When the platform becomes the product

Business expansion provides tremendous opportunities, and challenges. Read how Parloa's engineering overcome one of scaling's biggest hurdles with deployment stamps.

Ítalo Vietro

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Insights
The latency paradox: Why voice AI speed is a budget, not a target

Parloa believes that for the most natural-sounding conversations, latency in AI agents should be assessed as a budget, not a a set target. Read why.

Kevin Boyer

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Insights
Multi-agent architecture: A look inside Parloa’s Subtask Agents

Most multi-agent work leverages supervisor LLMs at the routing layer. Multi-agent work for Voice AI requires an alternative approach. Learn how the architecture differs.

Robiert Luque Pérez

Hidden personalization layer in AI agents
Insights
The hidden layer of personalization in AI agents

Parloa's Agent Architect explains how linguistic style matching is permeating the AI agent space for more personalized customer experiences.

Rangina Ahmad

Parloa's Claude Kitchen
Insights
Agentic software engineering at scale: Parloa’s Claude Kitchen

95% of Parloa's code is written by AI. Learn what made the company transition to agent-written code and how we make it work.

Pedro Castillo

Insights
The engineer, reimagined: AI-driven development at Parloa

AI is rapidly transforming how software gets built at Parloa. Engineers are shifting from writing code to orchestrating AI agents that generate, review, and refine it. In this new model, developers focus less on implementation and more on guiding workflows, setting guardrails, and ensuring quality.

Nuno Marques and Masashi Beheim

Work with us

Join Parloa to build what's next in artificial intelligence. We're always looking to work with the best and the brightest engineers and researchers.