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Your policy holders deserve better conversations
Modernize claims, billing, and policy servicing with AI agents built for regulated environments.
Claims that win customer trust
AI agents now handle the heavy lifting in the claims journey, from complex cases to simple, high-volume interactions.
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Lower costs for complex cases
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Simple claims resolved in real time
Committed to security, privacy and compliance — ISO 27001:2022, ISO 17442:2020, SOC 2 Type 1, SOC 2 Type 2, PCI DSS, HIPAA, DORA
See it in action
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The blockers holding insurers back
Strict oversight, rising service costs, and legacy systems make it hard for insurers to modernize customer service.
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Tight oversight demands explainable AI and clear fallback plans
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Routine calls and claims drive up operational spend
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Siloed, outdated systems slow digital transformation
Siloed, outdated systems and in-house workarounds slow digital transformation and integration
AI agents built for the realities of insurance service
Our AI agent management platform (AMP) delivers compliance-first automation through seamless stack integration, unified data, and insurance-ready workflows.
The result: rapid time-to-value.
First Notice of Loss (FNOL)
Capture, verify, and route claim details in minutes, even during peak events
Claim status updates
Provide real-time answers without tying up adjusters or call center agents
Billing inquiries
Explain premiums, payment schedules, and breakdowns instantly
Address and policy changes
Process updates without manual back-and-forth or data re-entry
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Authentication
Verify policyholders quickly and securely at the start of any call
Seasonality surge handling
Manage storm-season spikes or renewal surges without slowing service
Handle multilingual claims and documents
Speak to your customers with sensitivity and context in any language
Trusted by leading insurers
Put to the test out in the industry
BarmeniaGothaer, Germany's leading insurance provider, personalizes millions of customer calls with AI agent "Mina."
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