Authenticated connectors for business systems including Salesforce, ServiceNow, Zendesk, and Microsoft Dynamics 365 CRM
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Design conversations that own the moment
Dynamic, reliable agents for exceptional conversations across systems, teams, and touchpoints.
AI agents for every
unique customer need
Parloa’s platform gives you the control and flexibility to design enterprise-ready agents, without getting boxed into static flows.
From voice to chat to messengers, our platform supports fully dynamic conversations, contextual memory, and access to any system, so agents engage your customers, not simply respond.
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From business
requirements to
production-ready agents, faster
Ship reliable agents from day one - with an AI copilot that provides built-in best practices and industry templates at every step
Build your agent from a natural language brief, using your company's policies, data, and processes
Define an agent once, and adapt it across every region, language and channel
Create specialized, task-focused agents that work together to deliver personalized interactions across complex workflows
Build agents for common use cases like routing, knowledge, and payments faster with pre-built blocks
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Integrate without slowing down
One-click enterprise connectors and pre-configured agent skills allow you to connect Parloa AI agents to the systems your business already runs on. No IT heavy lifting required.
Explore integrations
Pre-configured Knowledge, Routing, and Custom Skills can be attached to agents directly
Automated versioning and maintenance for pre-built connectors
What success looks like
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How BarmeniaGothaer’s “Mina” AI Agent Adds More Empathy and Precision to Call Routing
Workload reduction at the switch board90%
NPS increase179%
Customers reported a stronger customer relationship with Barmenia60%
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Real-time translation accuracy97%
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Less phone time for staff60%
Design
Design smarter AI agents, for every channel and customer need.
Test
Simulate conversations, auto-evaluate performance, and catch issues early to ensure reliable customer experiences.
Scale
Handle millions of conversations across channels and languages—without compromising performance or experience.
Optimize
Monitor, retrain, and improve agent behavior without disrupting CX. Achieve peak performance with data-driven insights and smart automation.
Secure
Security, compliance, and transparency are at Parloa’s core—so you can deploy AI agents with confidence and control.
Integrations
Integrate AI agents with CCaaS, CRM & more in just steps. Boost automation, consistency & insights across your existing systems.