Munich Executive Roundtable
Join us:
We’re bringing a select group of CX and technology leaders together for a private roundtable event at the Microsoft Experience Center, Munich - hosted by Parloa and Microsoft.
On May 7, 2026, enjoy an opportunity to have a real conversation about what it takes to scale AI in customer experience - with peers who are navigating the same challenges.
Expect candid discussion, shared insight, and space to connect over an exceptional evening.
Hosts
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Agnes Heftberger
CVP & CEO, Microsoft Germany & Austria
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Malte Kosub
CEO & Co-Founder, Parloa
As AI reshapes the enterprise tech stack, customer experience is becoming the proving ground for what works and what doesn’t. This Executive Roundtable brings together leaders from Parloa and Microsoft to explore how agentic AI is evolving across major industries.
Over a curated afternoon at the Microsoft Experience Center, Munich, we’ll dive into the real-world challenges CX and AI teams are facing today - from scaling automation to maintaining trust and compliance. Hear how AI agents are helping leading brands move from pilot projects to customer-facing, production-ready systems that deliver results.
Expect sharp insights, candid conversations, and a chance to connect with peers facing the same questions.
Location:
Microsoft Experience Center
Walter-Gropius-Straße 5
80807 München, Germany
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