Reimagining customer experience with agentic AI
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Who we are
Parloa is the company behind the industry-leading AI agent management platform, built for enterprise customer service. Founded by Malte Kosub and Stefan Ostwald, Parloa builds advanced AI agents that help organizations improve service at scale, increase customer loyalty, and unlock new revenue.
Today, Parloa works with leading global brands including Allianz, Booking.com, and IKEA, and employs more than 380 people across offices in New York, Berlin, and Munich.
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Parloa by the numbers
We’re one of the fastest-growing AI companies in the world.
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Parloans000+
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What our customers say
The initial tests we ran with Parloa AMP already fully convinced us. We saw rapid success and a high acceptance rate for the AI solution in our stores. With the AI Agent, we want to push the boundaries of what’s possible in customer experience.
Roland Dolle, Leiter Customer Interaction, Data & AI bei A.T.U Auto-Teile-Unger Handels GmbH & Co. KG
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Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech, Director of Customer Service
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This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.
Paul Herbertz, Produktmanager Kommunikationsinfrastruktur, BarmeniaGothaer
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Backed by industry leaders and visionaries
We’re powered by world-renowned founders, leaders, and innovators.
Our investors include leading global firms such as General Catalyst, Durable Capital, Altimeter, EQT Ventures, Mosaic Ventures, G Squared, Senovo, Newion, and H14. Our angel investors come from companies such as Stripe, Databricks, Microsoft, SAP, Celonis, Datadog, and Personio, alongside German football legends Mario Götze and Bastian Schweinsteiger.
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Leadership team
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Malte Kosub
CEO & Co-founder
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Stefan Ostwald
Chief AI Officer & Co-Founder
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Latané Conant
Chief Market Officer
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Csaba Tamas
Chief Product Officer
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Chris Silver
Chief Revenue Officer
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Tino Mittelmeier
Chief Financial Officer